What's your production lead time?

We normally need 30-45 days for production. However, please contact us for any urgent situation.

We want to buy many assorted items in one order. Is it possible?

As long as every item meets the MOQ. If there are some items that do not meet MOQ, please contact us to discuss.

How do I get pricing information and are discounts available for large orders?

Thank you for your trust and support. For pricing information, please contact our sales. If you need a discount on a large order, we can discuss the details via email.

Can I place a small trial order before placing a large order?

Of course you can. Every order starts with a small trial order.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email to monitor its progress.

How can I modify or cancel my order?

To modify or cancel your order, please contact our customer service team as soon as possible. Changes can be made if the order has not yet been shipped.

FAQ

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Order Questions

Q What's your production lead time?

A We normally need 30-45 days for production. However, please contact us for any urgent situation.
Q We want to buy many assorted items in one order. Is it possible?

A As long as every item meets the MOQ. If there are some items that do not meet MOQ, please contact us to discuss.
Q How do I get pricing information and are discounts available for large orders?

A Thank you for your trust and support. For pricing information, please contact our sales. If you need a discount on a large order, we can discuss the details via email.
Q Can I place a small trial order before placing a large order?

A Of course you can. Every order starts with a small trial order.
Q Can I track my order?

A Yes, once your order is shipped, you will receive a tracking number via email to monitor its progress.
Q How can I modify or cancel my order?

A To modify or cancel your order, please contact our customer service team as soon as possible. Changes can be made if the order has not yet been shipped.

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Name	Size	Copy Link	Download
5. FAQ---other questions.pdf	103KB	Copy Link https://www.cicor.cn/phoenix/admin/download?fileId=vRUKfICoGimE&dp=GvUApKfKKUAU	Download
4. FAQ---order questions.pdf	123KB	Copy Link https://www.cicor.cn/phoenix/admin/download?fileId=woUpAyCJlDbO&dp=GvUApKfKKUAU	Download
3. FAQ---samples questions.pdf	105KB	Copy Link https://www.cicor.cn/phoenix/admin/download?fileId=qEAfpdhJbiaj&dp=GvUApKfKKUAU	Download
2. FAQ---products questions.pdf	111KB	Copy Link https://www.cicor.cn/phoenix/admin/download?fileId=smApUwiKvdSE&dp=GvUApKfKKUAU	Download
1. FAQ---quotation questions.pdf	111KB	Copy Link https://www.cicor.cn/phoenix/admin/download?fileId=nyfKAcsUvoVj&dp=GvUApKfKKUAU	Download